Return and Refund Policy

At Agrofare, we strive to ensure our customers are completely satisfied with their purchases. If you are not satisfied with your purchase for any reason, please read our return and refund policy below.

1. Eligibility for Returns

Conditions

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. We also require a receipt or proof of purchase.

Time Frame

You have 30 calendar days from the date you received your item to initiate a return.

2. Non-returnable Items

Certain items cannot be returned. These include:

• Perishable goods such as food, flowers, newspapers, or magazines.
• Intimate or sanitary goods.
• Hazardous materials or flammable liquids or gases.
• Gift cards.
• Downloadable software products.
• Some health and personal care items.

3. How to Initiate a Return

Step-by-Step Process

1. Contact Us: Start by emailing us at support{@}agrofare.com or calling us at +918502091009. Provide your order number, receipt, and reason for the return.
2. Return Authorization: Our customer service team will review your request and, if approved, provide you with a return authorization and instructions on how and where to send your item.
3. Shipping: Pack your item securely and ship it to the address provided. You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

4. Refunds

Processing Time

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Partial Refunds

There are certain situations where only partial refunds are granted:

• Items with obvious signs of use.
• Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.
• Any item returned more than 30 days after delivery.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and still have not received your refund, please contact us at [email protected].

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [email protected], and we will guide you through the process.

6. Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will find out about your return.

7. Contact Information

For more information about our return and refund policy, if you have questions, or if you would like to make a complaint, please contact us by email at support{@}agrofare.com or by phone at +918502091009

By shopping with us, you agree to this Return and Refund Policy. We reserve the right to make changes to this policy at any time. Any changes will be posted on this page.